I guess live chat reps are geting a little more snippy lately....Names have been altered in order to protect the identity of this live chat tool -
Hello, my name is 'Stupid Tool'. I'll be assisting you today.
You: hi, i received an email about receiving 20 free gold chips, but it doesnt seem like the code is working.....can you just credit my account manually?
'Stupid Tool': Hi, you need to make your deposit first.
You: There was no mention in the email about making a deposit to receive the gold chips.
'Stupid Tool': The emails said's 100% Reload upto $1000 PLUS 20 Gold Chips Automatically credited using the bonus code SH100.
You: oh ok, thought the reload bonus was the part that was contingent on deposit
You: and you guys are not doing anything to make good on poker being down for several weeks?
'Stupid Tool': The poker wasn't down for several weeks, it was our tournaments but we did had ring games.
You: just for tournaments is what i mean...as tens of thousands in freeroll money ended up not going out to the players as it was scheduled to.
'Stupid Tool': Sure make a deposit and we will give you some gold chips.
You: aha thanks, well done, great customer service right there...not like i haven’t made plenty before...tell the stupid tool team at sportsbook i said great job taking care of loyal customers.
You: good day stupid tool
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I want to join OCUD's AMRY!
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